Privacy Policy

Protecting your personal information is a priority for Us. The Yulgo Travels Privacy Policy (hereinafter the “Policy”) informs you on the ways we protect the confidentiality of your information, and it applies to all of Our Services. By using Our Services, you accept this Privacy Policy, for which We maintain the rights to modify anytime without notice.

Section 1: What information do we collect and why?

Any information allowing to identify, locate or contact a person who uses Our Services is considered a “personal information”. These informations are collected when you book a trip, communicate with Us, subscribe to Our newsletter or participate to Our Services on Our social media. We only collect the information that is necessary to ensure the proper functioning of operations. We implement strict safety measures as well as reasonable precautions to protect your data. We can not guarantee the absolute (100%) safety of your data, as We can not guarantee that our systems are at all times safe from attacks and viruses. However, we make rigorous verifications to protect your personal data.

Here are some types of personal information that We may collect about you: your name and surname; your date of birth; your sex; your nationality; your contact information, including your telephone number, your home address and your email address; your job; informations about your trip, such as your passport number, your traveling dates, your flight number, etc; informations about your travel interests; informations about your health condition that could affect your trip; transactional data such as your order information; computer data including, but not limited to, IP address, device, location and websites you visited.

Moreover, any content you publish while using Our Services can be collected or used by other users and We are not responsible for any reply you will receive following your publication.

Section 2: How do we get your consent and how do we use your personal information?

By providing your personal information when you book a trip, communicate with Us, subscribe to Our newsletter or participate to Our Services on Our social media, We assume that you give your consent to Yulgo Travels to use this information for this specific reason only. We can then use your personal information for the above purposes only. We do not share any personal information without your consent.

You can withdraw this consent at any time by contacting Us at info@yulgotravels.com. We may also share information when it is required to comply with law, enforce Our website policies or protect Ours or other’s property rights or safety.

We will keep your personal information until you stop using Our services.

Section 3: How does your e-commerce platform work? 

Our website is hosted by Web Hosting Canada and We use the Woocommerce extension to build Our online e-commerce platform, which allows Us to sell Our Services.

We are using a third party (hereinafter the “Third Party”) to process your payment, which means that no information related to the transactions you do on Our e-commerce platform, such as your card number, is collected by Us. The processing of your payment will be subject to the Third Party Privacy Policy as well as Ours. This payment gateway is called Paysafe Merchant Services Inc. Please read their Privacy Policy.

Our direct payment gateway respects PCI-DSS norms, assuring a safe management of your credit and debit card information. Your bank informations will be deleted once the transaction is completed.

Section 4: Links to other websites

When you click on a link to a third party site, you will be redirected to their website. We do not have any control on those external websites and We are not responsible for their privacy policy practices. We kindly invite you to read their Privacy Policy.

Section 5: Cookies

  If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, We will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, We will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Section 6: Can we modify Our Privacy Policy?

We maintain the rights to modify Our Privacy Policy at any time, without notice. Modifications are applied as soon as they are published on Our website.

Contact Us

To access, modify or delete any personal information that you provided Us, to make a complain or to ask any question related to this Privacy Policy, please contact us at: info@yulgotravels.com .

Last modification: February 3rd, 2020